PiTSaC Ltd Logo PiTSaC Ltd
Professional IT Services and Consultancy
  • +44 (0)3451 748722
  • sales@pitsac.co.uk

    Our Customer Reviews

    Here is what some of our customers say about services we have provided

    Excellent Service

    We are a small manufacturing business with a 10+ user server based network. Paul from Pitsac has done an excellent job replacing our servers and upgrading the network. All done on time and to budget, with the minimum of disruption and and an understanding of the commercial requirements. More practical than some small providers and much more cost-effective than the big firms.
    Jon Brooks
    Outstanding Technical Service

    I was having trouble with my home network and laptop, Paul the technician sorted out my network for the agreed price even though other computer techs hadn't sorted it. My laptop was taken away by Paul and by 6pm he rang to say it was fully repaired and ready to be collected. A+ service. Paul is very friendly and easy to talk to, he won't baffle you with technical jargon, and his prices are very transparent.
    James Spencer
    Just Perfect

    Paul spent time assessing the company IT needs and the long-term view of the director before presenting a solution. Once this was agreed the new server, cloud backup and remote access was installed quickly and with a minimum of fuss or disruption. A majority of the work was carried out after office hours once staff had left. We feel that he has given us a robust solution to our needs and provided fast and responsive support when we need it.
    Jane Routledge
    Great Support

    Paul is always accessible by phone and email and can access the server and all pcs remotely and, again, will often start work once the office has closed, giving us total peace of mind that the job will be done with the mimimum of disruption to our working day.
    Paul is also keen to instruct staff so that a certain level of troubleshooting can be done within the office meaning that we have more understanding of our software and systems.
    Amazingly Honest

    Our previous IT supplier not only over complicated our systems but every time I asked questions they always baffled me with jargon so I never really knew what was going on and why. Trust is such a massive part of any business and to find a company that from the outset laid the cards on the table and then explained the whole thing in language that I could understand was just simply amazing. I feel that we now have a strategic partner that we can totally trust and move forward with our IT in confidence. Dennis
    Polite, Efficient and Comprehensive Service

    I contacted Pitsac ltd about a second hand laptop I bought cheaply because it was faulty, pitsac repaired the laptop, bringing it back to life in one day and the money it cost means the laptop was half price, a great saving and I will use them again. They also told me about other services they offer, so I will be contacting my company as our network at work is rubbish. Excellent friendly service with no pressure, the Owner Paul is very easy to deal with.
    Customer Focused

    One of the biggest challenges for any business is their ability to turn their dreams and aspirations into reality. We believe that we help them achieve that by actually listening to what our customers want and providing a number of options with well-developed solutions that match their requirements and budget.
    Customer Friendly

    Our support and services are delivered to our customers so effectively we never have to tie them up with lengthy support contracts to keep them, all our contracts are one month rolling. We are proud to say that we have a 100% retention record with our support contracts.
    Customer Recommendations

    We believe that the strongest show of satisfaction from our customers is not only their continued use of our services but also their recommendation of us to other businesses and people. We have achieved a steady organic growth this way because of our continued success in providing top quality services and support.